Professional Calls and Access Services in No Time

INBOUND CALLS AND ACCESS:

Our Inbound service provides online Calls and Access to a full range of call routing, monitoring, and management tools to empower your business and drive customer service.

Our Inbound is packed with features to help you manage incoming calls, providing greater business efficiency, resilience, flexibility, and better customer service. From a simple call routing through to comprehensive call center services, Inbound is everything your business needs in calls and access.

Some Standard Features of the Service:

  • Call Stats
  • Call queuing
  • Auto-attendant (IVR) / announcements
  • Call Whisper
  • Business Continuity
  • PLus others

SIP TRUNKING

Our SIP Trunks work seamlessly with each of the leading IP PBX brands in the UK market.

Compared to ISDN our SIP trunking service is less costly per channel. SIP trunking is also more flexible in how and where geographic telephone numbers can be used. It’s also quicker to install and provision and, as standard, it delivers extremely robust business continuity.

The service can support connections ranging from two channels for small PBX-equipped businesses to an unlimited number of channels for large enterprises and contact centres.

Any business with a PBX can switch to our SIP trunking service and immediately benefit from a more flexible, less expensive, and more resilient phone service. If you don’t have a PBX then you should look at our next-generation Hosted Telephony System.

CALLS

Through our consultative approach, we’ll ensure you receive the best-fit solution. We help you achieve your objectives and enhance your cost savings.

By integrating voice and data we can lower your overheads and help you meet new workforce dynamics through reliable, Business Grade technology.

We make it easy to identify potential savings through flexible billing options from the group through to the department level. Visibility of call volumes and costs help you manage them more effectively

GET IN TOUCH!

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